Terms and Conditions
Cliff Hound LLC
Effective Date: April 08, 2026
Agreement Between User and Cliff Hound LLC
Welcome to https://www.cliffhound.com/. This website (the "Site") is owned and operated by Cliff Hound LLC ("Cliff Hound," "we," or "us"). By accessing or using the Site, you agree to be bound by these Terms and Conditions (the "Terms"). Your use of the Site constitutes your agreement to all such Terms. Please read these Terms carefully and keep a copy for your reference.
We reserve the right to change these Terms or impose new conditions on use of the Site from time to time. When we do, we will post the revised Terms on this website. By continuing to use the Site after we post any such changes, you accept the Terms as modified.
The purpose of the Site is to provide AI marketing and lead generation support to business owners.
SMS Messaging Terms & Compliance
1. Program Description
This messaging program sends appointment confirmation and reminder messages to customers who have booked an appointment through our website or scheduling forms and have explicitly opted in to receive SMS notifications. Opt-in is collected via a Website Chat widget with a dedicated checkbox for SMS consent. Messages include scheduling confirmations, appointment reminders, rescheduling updates, and customer support communications.
2. Cancellation Instructions
You can cancel the SMS service at any time. Simply text "STOP" to the same number that sent you messages. Upon sending "STOP," we will confirm your unsubscribe status via SMS. Following this confirmation, you will no longer receive SMS messages from us. To rejoin, sign up as you did initially, and we will resume sending SMS messages to you.
3. Support Information
If you experience issues with the messaging program, reply with the keyword "HELP" for more assistance, or reach out directly to [email protected] or call 6315252996 during business hours.
4. Carrier Liability
Carriers are not liable for delayed or undelivered messages.
5. Message & Data Rates
Message and data rates may apply for messages sent to you from us and to us from you. Message frequency varies based on your service usage and appointment schedule. For questions about your text plan or data plan, contact your wireless provider.
6. Supported Carriers
Our SMS program works with all major U.S. wireless carriers, including AT&T, T-Mobile, Verizon, Sprint, and most regional carriers.
7. Age Restriction for SMS
You must be 18 years or older to participate in our SMS program.
8. Regulatory Compliance
We comply with all applicable laws and regulations, including the Telephone Consumer Protection Act (TCPA) and CTIA guidelines, regarding the use of SMS communications.
9. Privacy Policy
Privacy
Your use of https://www.cliffhound.com/ is subject to Cliff Hound's Privacy Policy. Please review our Privacy Policy, which also governs the Site and informs users of our data collection practices.
Electronic Communications
Visiting https://www.cliffhound.com/ or sending emails to Cliff Hound constitutes electronic communications. You consent to receive electronic communications and you agree that all agreements, notices, disclosures, and other communications that we provide to you electronically, via email and on the Site, satisfy any legal requirement that such communications be in writing.
Children Under Thirteen
Cliff Hound does not knowingly collect, either online or offline, personal information from persons under the age of thirteen. If you are under 18, you may use https://www.cliffhound.com/ only with permission of a parent or guardian.
Intellectual Property Rights
Our Limited License to You
This Site and all materials available on the Site are the property of Cliff Hound and/or our affiliates or licensors and are protected by copyright, trademark, and other intellectual property laws. The Site is provided solely for your personal, non-commercial use.
You are granted a non-exclusive, non-transferable, revocable license to access and use https://www.cliffhound.com/ strictly in accordance with these Terms. You may not use the Site or materials in a manner that constitutes an infringement of our rights or that has not been authorized by us.
Unless explicitly authorized, you may not modify, copy, reproduce, republish, upload, post, transmit, translate, sell, create derivative works, exploit, or distribute in any manner or medium any material from the Site. However, you may download and/or print one copy of individual pages for your personal, non-commercial use, provided that you keep intact all copyright and other proprietary notices.
All content included as part of the Service, such as text, graphics, logos, and images, as well as the compilation thereof and any software used on the Site, is the property of Cliff Hound or its suppliers and protected by copyright and other laws that protect intellectual property and proprietary rights.
Your License to Us
By posting or submitting any material (including comments, photos, and other content) to us via the Site, internet groups, or other digital venues, you represent that you own the material or have obtained the necessary permissions. You grant us a royalty-free, perpetual, irrevocable, non-exclusive, worldwide license to use, modify, transmit, sell, exploit, create derivative works from, distribute, and publicly perform or display such material.
Links to Third-Party Sites and Services
The Site may contain links to other websites ("Linked Sites"). The Linked Sites are not under the control of Cliff Hound and Cliff Hound is not responsible for the contents of any Linked Site. Cliff Hound is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by Cliff Hound.
Certain services made available via https://www.cliffhound.com/ are delivered by third-party sites and organizations. By using any product, service, or functionality originating from the Site, you hereby acknowledge and consent that Cliff Hound may share your information with any third party with whom Cliff Hound has a contractual relationship to provide the requested service.
Online Commerce
Certain sections of the Site may allow you to purchase products and services from third-party vendors. Cliff Hound is not responsible for the quality, accuracy, timeliness, reliability, or any other aspect of these products and services. If you make a purchase from a third party linked through the Site, the information obtained during your visit, including payment information, may be collected by both the merchant and Cliff Hound.
Your participation in any dealings with third-party vendors is solely between you and the third party. Cliff Hound shall not be responsible for any loss or damage incurred as a result of such dealings.
Registration & Passwords
To access certain features of the Site, you may be required to register and create an account. You agree to provide accurate, current, and complete information during the registration process. You are responsible for maintaining the confidentiality of your login credentials and for all activities conducted under your account.
If you suspect unauthorized use of your account, notify us immediately at [email protected]. We are not liable for any loss or damage arising from your failure to comply with this obligation.
No Unlawful or Prohibited Use
As a condition of your use of the Site, you warrant to Cliff Hound that you will not use the Site for any purpose that is unlawful or prohibited by these Terms. You may not use the Site in any manner which could damage, disable, overburden, or impair the Site or interfere with any other party's use and enjoyment of the Site. You may not obtain or attempt to obtain any materials or information through any means not intentionally made available through the Site.
International Users
The Service is controlled, operated, and administered by Cliff Hound from our offices within the USA. If you access the Service from a location outside the USA, you are responsible for compliance with all local laws. You agree that you will not use the Cliff Hound content in any country or in any manner prohibited by any applicable laws, restrictions, or regulations.
Indemnification
You agree to indemnify, defend, and hold harmless Cliff Hound, its affiliates, officers, directors, agents, and employees from any losses, costs, liabilities, and expenses (including reasonable attorney's fees) relating to or arising out of: (a) your use of or inability to use the Site or services; (b) any content you post or submit; (c) your violation of any Terms of this Agreement; (d) your violation of any rights of a third party; or (e) your violation of any applicable laws, rules, or regulations. Cliff Hound reserves the right, at its own cost, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you.
Arbitration
In the event the parties are not able to resolve any dispute arising out of or concerning these Terms and Conditions, such dispute shall be resolved only by final and binding arbitration pursuant to the Federal Arbitration Act, conducted by a single neutral arbitrator and administered by the American Arbitration Association, or a similar arbitration service selected by the parties, in a location mutually agreed upon by the parties. The arbitrator's award shall be final, and judgment may be entered upon it in any court having jurisdiction.
The prevailing party shall be entitled to recover its costs and reasonable attorney's fees. The parties agree to arbitrate all disputes and claims in regards to these Terms, whether directly or indirectly, including Tort claims. The entire dispute, including the scope and enforceability of this arbitration provision, shall be determined by the Arbitrator. This arbitration provision shall survive the termination of these Terms.
Class Action Waiver
Any arbitration under these Terms will take place on an individual basis; class arbitrations and class/representative/collective actions are not permitted. THE PARTIES AGREE THAT A PARTY MAY BRING CLAIMS AGAINST THE OTHER ONLY IN EACH'S INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PUTATIVE CLASS, COLLECTIVE, AND/OR REPRESENTATIVE PROCEEDING. Further, unless both you and Cliff Hound agree otherwise, the arbitrator may not consolidate more than one person's claims.
Liability Disclaimer
THE INFORMATION, SOFTWARE, PRODUCTS, AND SERVICES INCLUDED IN OR AVAILABLE THROUGH THE SITE MAY INCLUDE INACCURACIES OR TYPOGRAPHICAL ERRORS. CLIFF HOUND LLC AND/OR ITS SUPPLIERS MAKE NO REPRESENTATIONS ABOUT THE SUITABILITY, RELIABILITY, AVAILABILITY, TIMELINESS, OR ACCURACY OF THE INFORMATION, SOFTWARE, PRODUCTS, AND SERVICES ON THE SITE FOR ANY PURPOSE. ALL SUCH INFORMATION, SOFTWARE, PRODUCTS, SERVICES, AND RELATED GRAPHICS ARE PROVIDED "AS IS" WITHOUT WARRANTY OR CONDITION OF ANY KIND. CLIFF HOUND LLC AND/OR ITS SUPPLIERS HEREBY DISCLAIM ALL WARRANTIES AND CONDITIONS, INCLUDING ALL IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL CLIFF HOUND LLC AND/OR ITS SUPPLIERS BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE USE OR PERFORMANCE OF THE SITE. IF YOU ARE DISSATISFIED WITH ANY PORTION OF THE SITE, OR WITH ANY OF THESE TERMS OF USE, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USING THE SITE.
Termination / Access Restriction
Cliff Hound reserves the right, in its sole discretion, to terminate or suspend your access to the Site and related services, without notice, if we determine that you have violated these Terms or engaged in conduct that we deem inappropriate or unlawful. Upon termination, you must cease all use of the Site and any content obtained from it.
To the maximum extent permitted by law, this agreement is governed by the laws of the State of Connecticut, and you hereby consent to the exclusive jurisdiction and venue of courts in Connecticut in all disputes arising out of or relating to the use of the Site.
Governing Law
These Terms of Service shall be governed by and construed in accordance with the laws of the State of Connecticut. Any dispute arising under these Terms shall be resolved exclusively through binding arbitration in that jurisdiction, as described in the Arbitration section above.
Changes to Terms
Cliff Hound reserves the right, in its sole discretion, to change the Terms under which https://www.cliffhound.com/ is offered. The most current version of the Terms will supersede all previous versions. Cliff Hound encourages you to periodically review the Terms to stay informed of our updates.
General Provisions
You agree that no joint venture, partnership, employment, or agency relationship exists between you and Cliff Hound as a result of this agreement or use of the Site. If any part of this agreement is determined to be invalid or unenforceable pursuant to applicable law, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of the agreement shall continue in effect.
Unless otherwise specified herein, this agreement constitutes the entire agreement between the user and Cliff Hound with respect to the Site and supersedes all prior or contemporaneous communications and proposals, whether electronic, oral, or written. It is the express wish of the parties that this agreement and all related documents be written in English.
Contact Us
Cliff Hound welcomes your questions or comments regarding these Terms:
Cliff Hound LLC
23 3rd Street
Norwalk, Connecticut 06855
Phone: 631-525-2996
Effective as of April 08, 2026